Link Directory

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Grand Canyon Tours/Business/Customer Service

ExecTrainer.com - Progressive Image assists businesses and individuals in enhancing their image through improved customer service skills and executive training.

Golden Resources Marketing Group - Provides mystery shopping services, merchandising, and point of sale marketing audits.

Hipbone, Inc. - Solutions for live online collaboration between customers and sales and customer service agents.

How To Improve Customer Service - An informative article on how companies can immediately begin to improve customer service.

Impact Learning Systems - Skill-based training programs designed to change behavior and improve customer contact skills and related performance.

Ineto Integrated Customer Communications - Offers fully-integrated phone, e-mail and internet communication management solution to e-businesses for better customer service.

Interact Management Consultants Pty Ltd - Provider of consulting services and products that grow and protect large-scale, retail clients' customer relationships.

Mercantile Systems & Surveys - Specializes in hospitality industry employee evaluation, training and monitoring.

Motivational Training Center - Provides customer service training and motivational seminars.

National Customer Service Week - Provides companies with rewards, incentives and guidance to recognize service reps for National Customer Service Week (Oct. 2-6).

Online Customer Service - Provides 24 hour online customer service for online businesses who lack in house resources. Test web sites and offer multilingual live support.

Parago, Inc. - An eCRM-based promotional management company. Enable companies to establish relationships with customers before, during and after the sale.

Phone Pro - Telephone skills training. Testimonials, course descriptions, client list, staff biographies, and contact information.

Precision Response Corporation - A provider of technologies and programs that emphasize the preservation and enhancement of customer relationships.

Princeton Consulting - European consulting company focusing on customer relationship management and customer-focused eBusiness. Includes management, company background, values, partners, news and client list.

Pyramid - Provides customer research (consumer research and business-to-business research), industry benchmarking and customer relationship management strategies and process development.

San Jose Focus - Facilitates focus groups for market research purposes only.

The Service Quality Department - Customer service consulting and training organization.

Service Quality Institute - Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.

Stan Adams and Associates, Inc. - Consulting and training services focused on prevention and measurement of customer service problems. Based in Mississauga, Ontario, Canada.

Sterling Consulting Group, Inc. - Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.

Stream International, Inc. - Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.

Telephone Doctor - Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training.

Tern Consultancy - Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping.

Tooty Inc. - Customer service and sales strategy evaluating, developing, training and monitoring.